GRUPO ACCOR

http://www.accor.com/en/sustainable-development/the-7-pillars-of-planet-21/employment.html


Employment

Our dynamic development is underpinned by the extraordinary social, cultural and professional diversity of our 160,000 employees. We continuously help them to develop their skills and responsibilities with the goal of offering them motivating, rewarding careers and increasing their employability.

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3 commitments and quantifiable objectives for 2015
16. Support employee growth and skills 2015 target: 75% of hotel managers are promoted from internal mobility 2012 results: 80%
17. Make diversity an asset 2015 target: Women account for 35% of hotel managers (owned/leased and managed hotels) 2012 results: 27%
18. Improve quality of worklife 2015 target: 100% of host countries organize an employee opinion survey every two years 2012 results: 71 countries

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16. Support employee growth and skills As the world’s leading hotel operator, Accor has acquired extensive experience in human resources management. With its 17 Academies, the Group is also the world’s leading hotel school, helping every day to develop the skills and increase the employability of its staff.

At year-end 2012:
* 456,766 days of training had been provided during the year, an average of three days per employee.
* 321 hotels had held training sessions to teach employees the host country’s language.

PLANET 21 e-learning module Training is a key lever for integrating sustainable development practices into the Group’s businesses. In April 2012, Accor introduced a unique online training tool for employees of all hotel brands. It enables participants to embrace sustainable development issues and the PLANET 21 program’s ambitious objectives, while raising their awareness of the daily actions that can be applied in different parts of the hotel, including guest rooms, restaurants and kitchens.

17. Make diversity an asset Because of its hotels’ locations, Accor enjoys a naturally diverse workforce. A source of enrichment and performance, diversity must be present at all levels of the organization. That’s why Accor actively promotes diversity in all aspects of its business, from hiring and career development to training and compensation.
At year-end 2012:

* 27% of hotel managers were women (owned/leased and managed hotels).
18. Improve quality of worklife Work-related stress has become a public health issue that plays a role in determining a company’s attractiveness.
The Group has always focused on providing employees with the best possible working conditions and Accor is regularly included – in Brazil for example – in the list of Best Places to Work prepared by the Great Place to Work® Institute.

At year-end 2012:
* 71 countries had carried out employee opinion surveys.
* 369 hotels had organized training to prevent psychosocial risks.